March 13, 2020

To our Valued RBank Clients:

In light of the recent call from the government to exercise Community Quarantine due to the COVID-19 outbreak, we wish to express that the safety and well-being of our clients are very important to us.

Robinsons Bank is dedicated to serve you even during these challenging times. We strive to maintain normal operations to the best of our abilities to ensure that we service your banking needs while implementing various flexible work arrangements to likewise ensure the welfare of our employees.

With the rise of the number of persons infected with Covid-19 virus in many parts of the country, particularly in the NCR, preventive measures and regular sanitation are being done to minimize the spread of the virus in our branches nationwide.

For your added safety and convenience, please enroll in RBank Digital – our personal online banking facility which can do bills payment, fund transfer, balance inquiry and more!

To receive the latest RBank updates, we encourage you to follow us on Facebook, www.facebook.com/Robinsonsbank, or check our website, www.robinsonsbank.com.ph. For other concerns, you may call our Customer Care Center (C3) at (02) 8637-2273.

We remain at your service.

Sincerely,

Elfren Antonio S. Sarte President & CEO Robinsons Bank Corporation